Privacy Policy

This Privacy Policy stipulates how the website www.altitude-activities.com (hereinafter referred to as “the website”) uses and protects any information that you provide during the use of our website.

We are committed to ensuring the protection of your privacy. If we ask you to provide certain information by which you can be identified when using our website, you can be assured that this information will be used only in accordance with this policy.

We reserve the right to modify this Privacy Policy occasionally. It is your responsibility to keep updated with any changes.

WHO WE ARE

Altituda, LLC Tax Number SI: 35668580 Registration Number: 7036639000 Website Address: https://www.altitude-activities.com

DATA FOR RESERVATION AND PAYMENT OF PRODUCTS

What data do we collect?

Name of the selected product including additions
Chosen date for service execution
Number of participants in the service
Guest pick-up location
Name and surname of the main guest
Country and province
Telephone number
Email address

Why do we collect data? We store data from online forms for the successful execution of the service, including issuing invoices and managing internal records. Occasionally, we may also use your data to contact you for market research purposes. We may contact you by email, phone, or mail.

ONLINE FORMS FOR SUBMITTING INQUIRIES

We collect data through two online forms – for general contact and for submitting inquiries for organizing private tours:

What data do we collect through online contact forms?

Name and surname
Email address
Telephone number
Interests and preferences
Other information important for the execution of the service

Why do we collect data? The data we collect through contact forms serve as the basis for further communication needed to execute services. We will contact you with an offer based on your inquiry or ask additional questions about your preferences.

COOKIES

How and why do we use cookies? A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and it helps us analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. Which cookies do we use to collect data? More detailed information you can find in our Cookie Policy.

NEWSLETTER SUBSCRIPTION

If you appropriately indicate in the contact form, we may occasionally send you promotional emails about new products, special offers, or other information that we think may interest you to the email address you have provided.

Consent

By signing up for our newsletter, you agree to the collection, use, and processing of your personal data for the purposes described above. You also agree to receive our messages by email.

Data Collection

When you subscribe to our newsletter, we collect personal data such as your name and email address. We use these data exclusively for sending our newsletters, which may include updates about our products, services, promotions, and other important information.

Third-Party Service Providers

We may use third-party service providers to manage and send our newsletters. These service providers are committed to confidentiality of your data and are not permitted to use your personal data for any other purpose than sending our newsletter on our behalf.

Analytics

We use analytical tools to track and analyze the performance of our newsletters, such as open rates and click-through rates. This helps us improve the content and effectiveness of our newsletters.

Consent Withdrawal

You can withdraw your consent at any time and unsubscribe from receiving our news by following the unsubscribe instructions provided in each newsletter, or by contacting us directly.

Use of Meta Pixel

We use the Meta Pixel (formerly Facebook Pixel) on our website to understand and improve the effectiveness of our marketing campaigns. The Meta Pixel allows us to track user interactions on our website and provides insights into user behavior, which helps us tailor our advertising to better suit your interests.

The Meta Pixel collects and processes the following types of data:

Page Views: Information about the pages you visit on our site. Actions: Specific actions you take, such as making a purchase or adding an item to your cart. Identifiers: Your IP address, Meta User ID (if you are logged into Facebook), and browser information. This data helps us deliver more relevant advertisements to you on Meta (Facebook and Instagram) and measure the performance of our ads. The data collected is used in accordance with Meta’s Data Policy, which you can review here.

Your Consent and Rights (for European Users)

By using our website, you consent to the use of the Meta Pixel as described in this Privacy Policy. Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Access: You have the right to request access to your personal data that we hold. Rectification: You have the right to request that we correct any inaccuracies in your personal data. Erasure: You have the right to request the deletion of your personal data. Restriction: You have the right to request the restriction of processing of your personal data. Objection: You have the right to object to the processing of your personal data. Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at https://www.altitude-activities.com/about-us.

We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. If you have any questions or concerns about our use of the Meta Pixel or our privacy practices, please contact us at https://www.altitude-activities.com/about-us.

LINKS TO OTHER WEBSITES

Our website may contain links to other interesting websites. Please be aware that once you use these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. Exercise caution and look at the privacy statement applicable to the website in question.

ARTICLES ON OUR WEBSITE

Articles on our site may include embedded content from other websites (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

DATA STORAGE

We will store your personal data for as long as necessary to fulfill the purposes described in this privacy policy, unless the law requires or permits a longer storage period. Cookies are stored for no longer than one year.

RIGHT TO ERASURE

If you have filled out a contact form on our website, you agree to the storage of all provided data, including your name, email address, and website.

However, you have the right to access, update, or delete your personal data that we store. You may also request that we limit the processing of your personal data, or object to their processing. If you wish to exercise these rights or if you have questions or concerns regarding our use of your personal data, please contact us using the contact details below.

You may also request the complete deletion of all personal data we hold about you. This does not include data that we are required to retain for administrative, legal, or security purposes.

SECURITY

We are committed to ensuring the security of your data. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the data we collect online.

DATA SHARING

We will not sell, distribute, or lease your personal data to third parties unless we have your permission or are required by law to do so.

INACCURATE DATA

If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

CONTACT

For questions, requests, and objections, please contact us at info@altitude-activities.com.